Involving End Users in Distributed Requirements Engineering

Lohmann, S., Ziegler, J., and Heim, P. (2008). Engineering Interactive Systems 2008. Berlin, Heidelberg: Springer.

Abstract

Active involvement of end users in the development of interactive systems is both highly recommended and highly challenging. This is particularly true in settings where the requirements of a large number of geographically distributed users have to be taken into account. In this paper, we address this problem by introducing an integrated, web-based approach that enables users to easily express their ideas on how the interaction with a system could be improved. In addition, the user input is contextualized, allowing for highly structured means to access, explore, and analyze the user requirements.

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