Involving End Users in Distributed Requirements Engineering
Lohmann, S., Ziegler, J., & Heim, P. (2008). In P. Forbrig & F. Paternò (Eds.), Engineering Interactive Systems 2008. Springer.
Abstract
Active involvement of end users in the development of interactive systems is both highly recommended and highly challenging. This is particularly true in settings where the requirements of a large number of geographically distributed users have to be taken into account. In this paper, we address this problem by introducing an integrated, web-based approach that enables users to easily express their ideas on how the interaction with a system could be improved. In addition, the user input is contextualized, allowing for highly structured means to access, explore, and analyze the user requirements.
